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Your essential digital setup

Here is some key IT-related information you need before you start, in your first few days, and while you're settling in. The IT website also has a useful quickstart guide to setting up your University IT account.

You'll need to use your University IT account details to log in to the IT website to read most help articles or ask for technical support.

Register for Self-Service Password Reset (SSPR)

You should also set up your details on the Self-Service Password Reset Service. This allows you to reset your password yourself or unlock your account without visiting the IT Service Desk. For more information on how to set up your phone number, security questions or email address on this service, please visit the Self-Service Password Reset article on the IT website.

Further information about changing your password, as well as choosing a strong password and managing it securely, is also available on the IT website.

Multi-factor authentication

Multi-factor authentication (MFA), has been rolled out to all University staff and students. It improves security by requiring extra information or a physical device to log in, in addition to your password. It is the same kind of system that is used for online banking and services like Google and Amazon, and you'll need to set it up before you can login to any of the protected systems (including Microsoft 365, the Azure Virtual Desktop and Minerva).

Find out more about how we use multi-factor authentication at Leeds.

Register for DUO

To configure DUO, open a new web browser tab and go here

HR Self Service

Self Service is a web-based interface that gives you direct access to the HR-related data the University holds on you. https://leeds365.sharepoint.com/sites/UoL-Intranet/SitePages/Employee-Manager-Self-Service-information.aspx

Eduroam for mobiles

Following these instructions will allow you to configure and use free wifi on campus for your mobile phone

Printing

The first thing to ask yourself is – do I really need to print?

If you do need to print, our MyPrint system can help you monitor the environmental impact, but it's worth remembering that the University is working hard on achieving its sustainability goals, so if you can avoid printing, please do.

There are two main printing systems in use on campus at the University:

  • MyPrint printers
  • Departmental printers

Here are instructions for 'MyPrint' printers (around campus, these are generally Konica Minolta devices):

The MyPrint website allows you to manage the print jobs, see the environmental impact of your printing and see your print history. Please note: MyPrint system displays charges because taught students pay for printing, copying and scanning on the MyPrint system. These charges do not apply to staff. For work use, staff have an unrestricted free printing purse with a balance that starts at 0 (Zero) and becomes more negative as you use the system.

Departmental printers are those where certain departments or offices have printers set up as networked printers. These operate separately, so check with your line manager for the specifics around how to use them.

Always be careful to select the correct machine and collect your printing immediately – be sure to take extra care if printing sensitive documents (and, again, ask yourself if it really needs to be printed before doing so).

Finally, it's worth noting that currently you cannot print directly to your home printer from the Azure Virtual Desktop. However, there are a number of workarounds, which are explained on this page.